Hi, I'm Mario.

Mario Dryas

Improve. Innovate. Succeed.

Mario Dryas portrait

As an Operations Engineer at RingGo | Arrive, I support the development and operation of large-scale digital parking solutions. I work closely with engineers, analysts, product teams and more to ensure high availability, performance, and reliability across critical systems and applications.

I hold a First Class BSc in Computing, with a strong foundation in programming, web development, information systems, and data analysis. Alongside my degree, I've earned certifications in AWS, ITIL, and Data Analytics, reflecting a continued focus on cloud technologies, service management, and data-driven decision making.

I'm particularly interested in optimising systems, improving operational efficiency, and building reliable platforms that scale effectively and support long-term business growth.

Career & Experience

RingGo | Arrive logo

RingGo | Arrive - Operations Engineer

2022 - Current

Operations Engineer

  • System Monitoring - Ensuring performance and stability of services, minimising incident impact and meeting SLAs.
  • Incident Recovery - Supporting technical investigations, root cause analysis and resolving system issues.
  • Release Management - Deploying and monitoring all app & website updates, ensuring smooth releases.
  • Server Patching - Managing server patching to address security vulnerabilities and improve performance.
  • Data Analysis - Executing ad-hoc SQL queries for customer reporting needs via SQL & Excel.
  • Financial Operations Support - Supporting financial reconciliation and teams with data discrepancies for month-end operations.
  • Documentation Management - Maintaining documentation to enhance efficiency and ensure procedural adherence.
University of Portsmouth logo

University of Portsmouth

2020 - 2021

Year 3 - Final Year Dissertation/Engineering Project

  • Advanced Systems Analysis
  • Interaction Design
  • Information Systems Management
  • Advanced Networks

→ Engineering Project Demo

→ Dissertation

RingGo logo

RingGo - Junior Operations Analyst

2019 - 2020

Industrial Placement

  • Ticket Processing - Investigation, Triaging & Prioritisation
  • Collaboration between ServiceDesk, Operations, and DevOps teams.
  • SQL Data Analysis
  • Incident & Request handling, and Problem Management
  • Creation of procedural & knowledge documentation / articles
University of Portsmouth logo

University of Portsmouth

2017 - 2019

Years 1 & 2

  • Database Systems Development
  • Programming
  • Architecture and Operating Systems
  • Business Information Security
  • User Experience Design
  • Business Systems Analysis

Frequently Asked Questions

Phone icon Phone
+44 7713082032
Email icon Email
mario.dryas99@gmail.com
LinkedIn icon LinkedIn
www.linkedin.com/in/mario-dryas/
Send a Message!

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